This paper examines which employers use flexible staffing arrangements, why they use these
arrangements, and their implications for workers and public policy, drawing on a nationally
representative survey of private sector establishments.
Use of flexible staffing arrangements -- including temporary help agency, short-term, on-call,
regular part-time, and contract workers -- is widespread and two-thirds of employers believe this
use will increase in the near future. Traditional reasons concerning the need to accommodate
fluctuations in workload or absences in staff are the most commonly cited reasons for using all
types of flexible staffing arrangements. Many employers also use agency temporaries and part-
time workers to screen candidates for regular positions. Finally, savings on benefits costs is an
important factor determining employers' use of flexible staffing arrangements.
Workers in flexible staffing arrangements typically are not covered by regulations governing
benefits, and they typically do not receive key benefits, like pension benefits and health insurance,
when these benefits are offered to regular full-time workers.
NOTE: A revised version of this paper was published in Industrial and Labor
Relations Review, Vol. 55, No. 1 (October
2001), pp. 149-170. Please cite that article instead of this working paper.