[cover]

Excellence at Work

Evelyn Ganzglass, Editor
National Governors' Association

State-level initiatives are proposed that address key issues affecting the competitiveness of the U.S. economy.

Topics

  1. Excellence at Work: The Issues and a State Action Agenda - David Bedford and Evelyn Ganzglass
  2. State Strategies for Manufacturing Modernization - Brian Bosworth
  3. Safe Strategies for Building Market-Based Workforce Preparation Systems - Robert G. Sheets and David W. Stevens
  4. The Flexible Workplace - Barney Olmsted and Stephen Trippe
  5. James Luehrs
"The policy recommendations in this volume break new ground in applying principles of total quality management to the delivery of state services. Anyone concerned with the role of government in the 1990s will find this book well worth reading." Raymond C. Sheppach, Executive Director, National Governors' Association

173 pp. 1992
$17 paper ISBN 0-88099-122-4 / ISBN-13 978-0-88099-122-3.

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