Targeting Employment Services

 

The public workforce development system provides critical services to individuals seeking employment. However, budget constraints limit the number of job seekers who can receive services. For the most part, eligible customers are referred to specific programs and services on a first come, first served basis with little reliance on a systematic, evidence-based approach to determine who can benefit the most from particular services.

During the past decade, statistical tools have been developed and implemented to assist in “targeting” resources to those who need them the most.

  • The Worker Profiling and Reemployment Services (WPRS) system uses statistical tools to identify those UI recipients who are likely to exhaust their benefits and refers them to reemployment services.
  • The State of Georgia piloted a system, referred to as the Frontline Decision Support System, that provides customers and staff a set of tools that customizes information about employment prospects and the effectiveness of services.
  • The Upjohn Institute piloted a statistical system for referral to services within the Welfare-to-Work program.
  • The Canadian, Danish, German, and Swiss workforce systems have considered similar approaches based on statistical tools.

The Upjohn Institute has been involved in several of these projects.


Targeting Employment Services in the United States


Worker Profiling and Reemployment Services (WPRS)


Georgia Frontline Decision Support System


European Targeting of Employment Services

  • Profiling for Better Services: Report on the European Profiling Seminar
    Helmut Rudolph, Institute for Employment Research
    Regina Konle-Seidl, Institute for Employment Research
    Nuremberg, January 12-14, 2005
    Supported by EU Commission (DG Empl) VP/2004/007
  • A Danish Profiling System
    Michael Rosholm, University of Aarhus and IZA Bonn
    Michael Svarer, University of Aarhus
    Bo Hammer, Danish Ministry of Employment
    Nationaløkonomisk Tidsskrift 144: 209-229, 2006.
  • A Statistical Programme Assignment Model
    Jonas Staghøj, University of Aarhus
    Michael Svarer, University of Aarhus
    Michael Rosholm, University of Aarhus and IZA Bonn
    IZA DP No. 3165, November 2007
  • Statistical Assistance for Programme Selection - for a Better Targeting of Active Labour Market Policies in Switzerland
    Stefanie Behncke, Swiss Institute for International Economics and Applied Economic Research, University of St. Gallen, Switzerland
    Markus Frölich, Swiss Institute for International Economics and Applied Economic Research, University of St. Gallen, Switzerland, IZA (Bonn) and IFAU (Uppsala)
    Michael Lechner, Swiss Institute for International Economics and Applied Economic Research, University of St. Gallen, Switzerland, ZEW (Mannheim), CEPR and PSI (London) and IZA (Bonn)
    CESifo DICE Report 2/2006, pp.61-68.
  • Targeting Labour Market Programmes: Results from a
    Randomized Experiment

    Stefanie Behncke, Swiss Institute for International Economics and Applied Economic Research, University of St. Gallen, Switzerland
    Markus Frölich, Swiss Institute for International Economics and Applied Economic Research, University of St. Gallen, Switzerland, IZA (Bonn) and IFAU (Uppsala)
    Michael Lechner, Swiss Institute for International Economics and Applied Economic Research, University of St. Gallen, Switzerland, ZEW (Mannheim), CEPR and PSI (London) and IZA (Bonn).
    IZA DP No. 3085, September 2007

Canadian Foundations for Targeting Employment Services